Citiz Hotel | City Hotel Toulouse * Spa

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Key details

About the Hotel

18 Allees Jean Jaures, Toulouse, 31000

Near the Capitole

Very good

7.8

8.8

/10

5.0

4.0

Loved by Citiz Hotel guests

Great location

Friendly staff

Comfortable bed

Clean hotel

Good water pressure

Convenient access

"Proximity to station and city centre are ideal."

Terrie from New Zealand

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"Just steps from the metro (exchange for both lines) and key bus lines, and across the street from the airport navette stop."

Travel7YYZ from Canada

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"Central, old building- new interior, at the pedestrian zone of the inner city, perfect for sightseeing and shopping and dining"

Ulrike

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4-star Design Hotel in Central Toulouse with Personalized Services

Location

The Citiz Hotel is situated in Toulouse, adjacent to Wilson Square and Ramblas-Jardin. Guests are just 100 meters from the renowned Place du Capitole, a focal point of the city's business and cultural life. This central location provides seamless access to shopping, dining, and local attractions.

Rooms

The hotel offers 56 rooms, including Classic and Superior options, designed to accommodate 1 or 2 people. Superior rooms feature large beds, flat-screen TVs, minibars, and complimentary bathrobes and slippers. Each room includes air conditioning, a safe, and access to free WiFi.

Dining

The Citiz Hotel includes a tea room that operates from 10 am to 6 pm, offering a 'dish-dessert' menu for lunch. This space can be privatized for special events and welcomes non-resident guests. The buffet breakfast features homemade pastries and a selection of teas and fresh fruit.

Business Facilities

A seminar room of 75m² is available on the ground floor, suitable for various meetings and customizable for different setups. This space benefits from natural light and is equipped with a screen, video projector, and audio-visual systems. Catering options such as coffee and buffets can be arranged to supplement events.

Wellness

The hotel offers a Cocooning Weekend package for guests, including access to a professional spa center. This special offer aims to provide relaxation and rejuvenation during a weekend stay. Guests enjoy an overnight accommodation in a Superior room along with a gourmet moment in the tea room.

Highlights

Location: Adjacent to Wilson Square and 100 meters from Place du Capitole

Rooms: Classic and Superior options available for 1 or 2 people

Dining: Tea room offering a 'dish-dessert' menu for lunch

Business Facilities: Seminar room of 75m² with audio-visual equipment

Wellness: Cocooning Weekend package with access to a spa

Must-do experiences

Taste the famous cassoulet at Le Colombier.
Relax in the stunning Japanese Garden at Compans-Caffarelli.
Visit the Cité de l'Espace for an out-of-this-world experience.
Explore the vibrant Saint-Cyprien Market on Sundays.
Wander through the narrow streets of the historic Carmes district.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Double Room
2 persons
20 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Standard Single Room
2 persons
20 sq. feet
1 Single bed
Air conditioning
Heating
room details
Superior Double Room
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Heating
room details

Show all rooms

Check Dates & Room Rates

See what's available for your travel dates

August 2026 - August 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Very good

7.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Live entertainment

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Citiz Hotel boasts delightful dining choices that blend French culinary traditions with a cozy atmosphere. Guests can indulge in a charming café experience or enjoy a bountiful buffet of homemade pastries and fresh fruits, all within easy reach of the vibrant local scene.

Le salon de thé du Citiz Hotel
French
Ambiance
A warm and inviting setting perfect for relaxation and conversation, the salon offers a lovely space to savor moments over delightful bites.
Key Offerings
Highlights include a buffet of homemade pastries and fresh fruits, as well as a selection of gluten-free options that cater to various dietary needs. A charming coffee shop atmosphere invites guests to nibble on light snacks or enjoy a leisurely meal.
Reservation
No
Hours vary.

Citiz Hotel Location

18 Allees Jean Jaures, Toulouse, 31000

Explore Toulouse

Local Highlights Near Citiz Hotel

Place du Capitole

7-minute walk

Heart of Toulouse with stunning architecture, shops, and cafes. A perfect spot for photos and local culture.

Basilique Saint-Sernin

10-minute walk

UNESCO-listed basilica showcasing Romanesque architecture. Notable for its imposing bell tower and rich history.

Carmelite Chapel

8-minute walk

Intimate chapel with beautiful artwork and serene atmosphere. A lovely stop for reflection and worship.

Church of the Jacobins

11-minute walk

Gothic church known for its breathtaking architecture and tranquil cloister. Hosts cultural events occasionally.

Biking along the Garonne

25-minute ride

Scenic biking paths along the Garonne River, ideal for thrill-seekers wanting to enjoy the outdoors.

Relaxing at Jardin des Plantes

19-minute walk

Spacious garden perfect for picnics and leisurely strolls, showcasing diverse flora. A tranquil escape in the city.

Market at Marché Victor Hugo

3-minute walk

Vibrant market offering local produce and culinary delights. Great for foodies and cultural immersion.

Le Pyreneen

2-minute walk

Cozy eatery specializing in regional dishes. Known for its warm ambiance and flavorful cassoulet.

Big Fernand Toulouse

1-minute walk

Casual spot famous for gourmet burgers made with fresh ingredients. Ideal for a quick and satisfying meal.

Les Americains

1-minute walk

Relaxed diner with a classic American menu. Offering a variety of burgers, fries, and shakes.

Le Café de la Cité

5-minute walk

Charming café featuring live music events and a cozy atmosphere. Great for relaxing evenings with friends.

Théâtre du Capitole

7-minute walk

Renowned opera house known for theatrical performances. Offers a blend of cultural experiences for all ages.

Getting around

City Centre
Toulouse 8 min · 2000 ft
Airports
Blagnac (TLS) 14 min · 5.7 mi
Castres-Mazamet (DCM) 124 min · 51.2 mi
Train
Toulouse-Matabiau Station 10 min · 2700 ft
Underground
Jean-Jaures Metro 2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 18 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Arabic

Year renovated:

2010

Number of floors:

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Citiz Hotel enjoys a truly convenient location, with the main shopping area and a metro station within easy reach, as well as the bus route from the airport. Guests appreciate the modern, clean rooms, some featuring a balcony, and the availability of a kettle with coffee and tea. While most found the rooms comfortable, a few guests have mentioned occasional noise from the street. The super king-size beds have also been highlighted as particularly comfortable.

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Review score

Based on 762 verified reviews

7.4 /10

Very good

74 %

Recommend

Location

9.2/10

Staff

8.8/10

Breakfast

7.1/10

Paid Wi-Fi

7.2/10

Pros

Excellent location

Friendly staff

Close metro station

Walkable distance

Good communication

Cons

Noisy at night

Bad bed design

David from United Kingdom

Single

Standard Double Room

3 nights in November 2025

Reviewed: January 27, 2026

6/10

adequate city center experience

central location helpful staff street noise inadequate soundproofing

the location is central. the staff were quite helpful and cute .

my room was not soundproofed adequately at all. i could hear significant noise from the street below until late into the night.

0 Helpful

Connor from Ireland

Couple

Standard Double Room

4 nights in August 2025

Reviewed: August 27, 2025

9/10

coffee facilities convenient location friendly staff

the room had coffee and tea facilities. the location was near important points. the staff was friendly and also helpful.

the street made a lot of noise at night.

0 Helpful

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Questions of the users

About Citiz Hotel

Is there parking available for guests, and what are the associated costs?

5 March 2024

Parking is available at the underground INDIGO 'Jean Jaurès' facility, with a special rate of €22 per day for stays over 10 hours, compared to the regular price of €28.20. Tickets can be obtained at the front desk.

Are there dining options such as restaurants or bars within walking distance from the hotel?

15 June 2024

The hotel is conveniently located just 5 minutes from Capitol Square, where various restaurants and bars can be found.

Can a request for a room with twin beds be accommodated during booking?

22 April 2024

Yes, arrangements for a twin bed room can be made if requested at the time of booking. A message can be sent to inform the hotel of your preference.

How long does it typically take to reach the railway station on foot from the hotel?

11 September 2024

The railway station is approximately a 15 to 20-minute walk from the hotel.

Is on-street parking available free of charge during weekends?

17 February 2024

Yes, street parking is free on Sundays. Additionally, a parking agreement exists with INDIGO 'Jean Jaurès', which costs €23 for 24 hours.

Does the hotel offer triple room accommodations or extra beds for children?

29 August 2024

The hotel does not have triple rooms. However, an extra bed for a child up to 14 years old can be added to a Superior room.

For a stay that requires secure parking, is the hotel's parking facility safe and accessible?

12 October 2024

The INDIGO 'Jean Jaurès' parking is an underground, secure facility located conveniently next to the hotel. Guests can benefit from a special rate of €22 per day when tickets are purchased at the hotel.

Is breakfast included in the room rates or is there an additional charge?

20 November 2024

Breakfast is not included in the room price. The buffet breakfast is available for €18 per person and can be paid directly at the hotel.

What should guests expect from the hotel's personalized welcome services?

3 January 2025

The hotel prioritizes a warm reception, offering personalized services that include attention to detail and tailored experiences to make each stay special.

Are there special packages available for a relaxing weekend getaway?

14 December 2024

A Cocooning Weekend package is offered at €129 per person, designed for guests to relax and enjoy spa benefits at a specialized center.